Shipping policy

Dispatch & Delivery of Orders 

  • Yarra Valley Smaller Wineries Inc. aims to dispatch all orders received within 24 hours. Orders received on weekends & public holidays will be dispatched the next business day. 
  • During promotional periods there may be a delay in dispatching your order, however Yarra Valley Smaller Wineries Inc. will take every measure to ensure the prompt dispatch and delivery of your order.
  • Yarra Valley Smaller Wineries Inc. uses reputable postage services (in most cases Australia Post & Various Local Wine Distributors) to transport your order to the delivery address selected by you.
  • Yarra Valley Smaller Wineries Inc. requires all parcels to be signed for on delivery; the supply of liquor may only be accepted and signed for by persons 18 years and older. 
  • Yarra Valley Smaller Wineries Inc. makes every effort to pack all parcels securely, however due to the fragile nature of the merchandise if you do receive a damaged parcel please notify accounts@yarravalleysmallerwineries.com.au immediately so that arrangements can be made.  
  • Given the nature of Yarra Valley Smaller Wineries Inc. merchandise, orders will not be sent in exceptionally hot weather. If there are any foreseen delays you will be notified promptly. 
  • In the instance that you provide an incorrect delivery address, Yarra Valley Smaller Wineries Inc. will not be responsible for any loss or damage suffered if your order is delivered to the address that you have supplied.
  • Please note that all delivery and shipping fees are non-refundable unless a Product fails to comply with the Australia Consumer Law consumer guarantee provisions.
  • For deliveries to South Australia: as per the South Australian Liquor Licensing Legislation 2019 amendments, you agree that the recipient of the delivery is required to sign a declaration confirming their name and that they are aged 18 years and over. If the recipient looks under 25, they will be required to provide proof of age identification (photographic ID and date of birth), which will be recorded and held for a minimum of 12 months. If the recipient nominates an alternative person to collect the delivery, their details will be kept as a signed declaration.